Last updated: December 31, 2025
Quick summary: The Service provides general, informational content and tools. It is not a medical diagnosis or emergency service. Use it responsibly and follow your clinician’s advice.
For how we handle data, see Privacy Policy.
Welcome to AI Gastro. These Terms of Service ("Terms") constitute a legally binding agreement between you and AI Gastro ("we," "us," or "our") regarding your access to and use of our AI-powered gastroenterology health assistant platform, including our website, mobile applications, and related services (collectively, the "Service").
BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. If you do not agree to these Terms, you must not access or use the Service.
These Terms apply to all users of the Service, including patients, healthcare providers, clinic administrators, and visitors.
THIS SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.
The AI assistant provides general health information and educational content only. It does not provide medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
IN CASE OF EMERGENCY: If you are experiencing a medical emergency, call emergency services (911 in the US) immediately. Do not rely on the Service for emergency medical situations.
Never disregard professional medical advice or delay in seeking it because of something you have read or received through the Service.
AI limitations: AI output may be inaccurate, incomplete, or inappropriate for your situation. You are responsible for how you use the information.
You must be at least 18 years old to create an account and use the Service. If you are under 18, you may only use the Service with the involvement and supervision of a parent or legal guardian who agrees to be bound by these Terms.
When you create an account, you agree to:
We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms or for any other reason at our sole discretion.
Our Service provides an AI-powered health assistant that:
You acknowledge and understand that:
When you connect with healthcare providers through our platform, you are entering into a separate professional relationship with those providers. We are not responsible for the quality, accuracy, or outcomes of care provided by healthcare professionals using our platform.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
You are responsible for the accuracy and completeness of all information you provide to the Service. Inaccurate or incomplete information may result in incorrect or inappropriate responses from the AI assistant.
You agree to:
By uploading or submitting content (including medical documents, images, and messages) to the Service, you:
The Service and its entire contents, features, and functionality (including but not limited to software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by AI Gastro, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use in accordance with these Terms. This license does not include:
"AI Gastro" and our logos are trademarks of AI Gastro. You may not use these marks without our prior written permission.
Your privacy is important to us. Our collection, use, and disclosure of your personal and health information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our Privacy Policy.
We comply with applicable data protection laws, including HIPAA (Health Insurance Portability and Accountability Act) for Protected Health Information (PHI).
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI GASTRO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) $100 USD.
The Service may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Your interactions with third-party services are solely between you and the third party.
You agree to indemnify, defend, and hold harmless AI Gastro and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including:
Upon termination:
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and AI Gastro regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control.
These Terms are provided in English. Any translations are provided for convenience only. In case of conflict, the English version shall prevail.
If you have questions about these Terms, please contact us:
Email: legal@aigastro.com
Support: support@aigastro.com
Mailing address/phone: available upon request.
By clicking "I Agree" or by accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.